Joined-up Takeaway Solutions with OTS

EPOS, Digital Displays, Online Ordering, Delivery Management, Admin Support, PODs,  Table Bookings and more, for takeaway owners.

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Grow with OTS Takeaway

If you have questions about attracting and managing more business, we’ve got you covered.

Let your business standout with digital signage.

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From one to many displays, OTS display technology allows you to easily manage special offers, lunchtime specials and advertise exclusive deals.

OTS flexible display systems are designed to help make your business stand out, attract new customers and make it easier to retain existing ones. Our real-time menu displays combine animated, time controlled menus and pricing for targeted promotions and more.

 

Delivery sharing, have a full portion of the delivery boom.

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OTS’ local delivery service gives your takeaway the competitive edge. Share a local driver with other takeaways, get your food delivered, and keep your customers returning.

Reach more customers than before through OTS’ local delivery service. We make your business stand out by providing you with a website and app your customers order from, and then you deliver through our local combination delivery service. Cutting the cost of delivery but retaining all the benefits.

 

Don’t miss orders at busy times with call queuing.

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OTS’ flexible phone queuing support enables you reduce your abandoning rate and improve your customers experience. 

OTS’ phone support systems combine effective phone queuing support, whilst enabling you to promote your products and services. Because we’re improving your efficiency, we’ve implemented a system to take the caller ID whilst they’re waiting, making the phone call much quicker.

 

Extend your reach with website and social media exposure.

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OTS’ Customer Engagement means we schedule posts directly from your Social Media Accounts, quickly and easily.

OTS can help to engage your customers and prospects by helping your company to create engaging content, which we can manage. OTS provide on-going support with your social media accounts and help to pull reporting of powerful insights into your customers prospects. We can also provide your company with an online ‘web chat’ service, so if customers want to order online – you have that capability.

 

Build a strong and happy customer base with loyalty schemes.

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Keep your customers coming back with your brand-new loyalty cards. Our technology and services can enable you to improve your customer retention and keep up with the competition. 

Improve relationships and loyalty with your customers and make them feel valued, by offering loyalty cards as part of your business. You can increase product awareness, understand your customers spending habits and directly target your customers with your unique promotions.

 

Local, knowledgeable and ready to support, meet our consultants.

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OTS strives to meet customer expectations, and that’s why there’s a consultant on hand to help throughout the whole onboarding and training process. 

With local OTS’ Consultants, you’re never more than a call away from support. We supply a consultant for all of your onboarding process, and on-going support, they’re local, so our services are quick. Also, our consultants can help your business grow with support and advice on business development.

 

We Create Fully Connected Systems So You Can Focus On Your Business

OTS Menu AI platform is core to all our systems and provides you with the finest EPOS experience.

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100% Customer Focused

  • Unavailable menu  items removed avoiding customer dissatisfaction/confusion.
  • Timed menus, so no looking at the breakfast menu at lunchtime!
  • Customers can input their own order, giving more efficient use of staff time
  • For takeaway/restaurants, your waiting staff can order directly onto a connected tablet saving time and improving customer relations.
  • Call waiter button makes it easier to request staff attention when the restaurant is busy
  • Visible order status avoids customers not knowing what is happening with their order

An Informed Customer is a Happy Customer!

  • Multi Lingual support
  • Full product details with pictures /video
  • Order status shown back to customers avoiding ‘how much longer’ questions
  • Customers can view their receipt and pay at the table

We're Here To Help!

Office

6 Carlton Business Centre, Carlton, Nottingham, England, NG4 3AA

Office Hours

M-F: 9am - 5pm
S-S: Closed

Call Us

0115 721 16 35 / 0330 004 09 75

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OTS Takeaway

OFF THE SHELF HOSPITALITY LTD

Company number 11161034

© 2018 All rights reserved.

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